{"id":39,"date":"2026-03-24T22:11:41","date_gmt":"2026-03-24T22:11:41","guid":{"rendered":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/?page_id=39"},"modified":"2026-04-22T22:58:06","modified_gmt":"2026-04-22T21:58:06","slug":"about-us","status":"publish","type":"page","link":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_dark et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1>About Us<\/h1>\n<p><span>Behind every successful business is a clear understanding of its numbers. We provide reliable, straightforward bookkeeping and financial support designed to keep your records organised, your obligations met, and your business moving forward with confidence.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_dark et_pb_module et_block_module\" href=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/contact-us\/\">Contact Us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4> Who We Are <\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Your trusted finance partner<\/h2>\n<p><span>After many years working in finance roles across a variety of industries, including positions as a Finance Manager and running my own retail business, I saw first hand how many small businesses struggled to understand their numbers and make confident financial decisions. Books &amp; Balance was created to bridge that gap, offering reliable bookkeeping alongside practical financial support that helps business owners stay organised, compliant and in control of their finances.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Today, Books &amp; Balance works..<\/h2>\n<p><span>with a range of growing businesses across the UK, providing cloud based bookkeeping, management reporting, cash flow support and financial guidance. Our aim is to give business owners clarity and confidence in their finances so they can focus on running and growing their business.\u00a0<\/span><span><\/span><\/p>\n<p><span>We pride ourselves on building long term relationships with our clients and becoming a trusted part of their team, offering a proactive and supportive approach that goes far beyond traditional bookkeeping.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_0 et_pb_image et_animated et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/04\/BB-98.jpg\" title=\"B&amp;B-98\" width=\"1024\" height=\"1362\" srcset=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/04\/BB-98.jpg 1024w, https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/04\/BB-98-980x1303.jpg 980w, https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/04\/BB-98-480x638.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" class=\"wp-image-347\" \/><\/span><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_dark et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>Books &amp; Balance Ltd was founded to support business owners who want more than just bookkeeping.<\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1>Why choose Books &amp; Balance?<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_4 et_pb_column et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>More than just bookkeeping<\/h3>\n<p><span>We go beyond simply recording transactions. We help business owners understand their numbers and what they mean for the future of their business.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>Clarity and organisation<\/h3>\n<p>Using cloud based systems such as Xero, we create clear, organised financial records that give business owners real visibility over their finances.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>Proactive support<\/h3>\n<p>Rather than waiting for problems to arise, we help clients stay ahead of deadlines, manage cash flow and plan for growth.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>A finance partner, not just a service provider<\/h3>\n<p>We work alongside our clients as part of their team, providing ongoing support, insight and guidance to help them make confident financial decisions.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>Experienced and approachable<\/h3>\n<p><span>With many years of experience in finance and business, we understand the challenges business owners face. Our approach is supportive, practical and always focused on helping our clients succeed.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_4 et_pb_row et_block_row\">\n<div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>MEET THE TEAM<\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>I'm Steph Nicolson, founder of Books &amp; Balance<\/h2>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_5 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_7 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>With over 25 years experience in finance and business, I help small business owners feel confident and in control of their numbers. I\u2019ve supported a wide range of businesses with bookkeeping, VAT, self-assessments, financial reporting, and cash flow management, always with a focus on making finances simple and manageable.<\/p>\n<p>After being diagnosed with ADHD in 2022, I became passionate about designing stress-free financial systems that really work for busy business owners. I know how overwhelming numbers can feel when you are juggling so much, so my aim is to bring clarity and calm to the process.<\/p>\n<p>In 2024, I was honoured to be named Bookkeeper of the Year at the 6 Figure Bookkeeper Awards, a recognition of my dedication to supporting clients with both expertise and empathy.<\/p>\n<p>I\u2019m a proud mum of 2, and my daughter Caitlin works alongside me in the business as our Assistant Bookkeeper. Nadia is our Payroll Expert at Books &amp; Balance, bringing over 20 years of experience supporting business owners, we make a strong team, blending technical know-how with creativity and fresh ideas.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-57.jpg\" title=\"B&amp;B-57\" width=\"1024\" height=\"1453\" srcset=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-57.jpg 1024w, https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-57-980x1391.jpg 980w, https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-57-480x681.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" class=\"wp-image-55\" \/><\/span><\/div>\n\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">For me, finance management is not just about numbers. It is about giving you clarity, confidence, and the freedom to grow your business and enjoy life.<\/h1><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_9 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_2 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-86-1.jpg\" title=\"B&amp;B-86 1\" width=\"1024\" height=\"1453\" srcset=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-86-1.jpg 1024w, https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-86-1-980x1391.jpg 980w, https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/03\/BB-86-1-480x681.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" class=\"wp-image-96\" \/><\/span><\/div>\n\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Caitlin\u2019s mix of accuracy, creativity, and problem-solving makes her an invaluable part of the team.<\/h1><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>Caitlin<\/span><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Caitlin is our Assistant Bookkeeper at Books &amp; Balance. She keeps everything running smoothly behind the scenes, from processing invoices in Apron to reconciling bank transactions in Xero. She also manages project allocation in Xero and supports our reporting, helping ensure clients always have accurate and up-to-date information.<\/p>\n<p>Alongside her role, Caitlin is studying for her AAT qualification, building on her practical skills with a strong accounting foundation. With a background in video editing, having completed college and two years at university in the subject, Caitlin brings a creative edge to the business. She helps shape our social media presence through graphics and video content, combining her technical skills with an eye for design.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_6 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_7 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_11 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span>Nadia<\/span><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Nadia is our Payroll Expert at Books &amp; Balance, bringing over 20 years of experience supporting business owners.<\/p>\n<p>She specialises in managing payroll with accuracy and care, ensuring that employees are paid correctly and on time while keeping businesses compliant with HMRC requirements. As a business owner herself for more than two decades, Nadia understands the challenges and sleepless nights that can come with running a company.<\/p>\n<p>Outside of work, Nadia is a married mum of three, with a lively Patterdale terrier and a very chatty African grey parrot keeping family life busy and full of fun.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_12 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_3 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/04\/nadia-booksandbalance.jpg\" title=\"nadia-booksandbalance\" width=\"586\" height=\"709\" srcset=\"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/04\/nadia-booksandbalance.jpg 586w, https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-content\/uploads\/2026\/04\/nadia-booksandbalance-480x581.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 586px, 100vw\" class=\"wp-image-132\" \/><\/span><\/div>\n\n<div class=\"et_pb_heading_2 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Her goal is to take the stress out of payroll by providing a smooth, reliable service that gives clients peace of mind and time back to focus on their business.<\/h1><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":25,"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":635,"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/pages\/39\/revisions\/635"}],"wp:attachment":[{"href":"https:\/\/dev.zerenitycreates.co.uk\/A0054\/wp-json\/wp\/v2\/media?parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}